This article is about the new look. The search box above the location list, and what the list shows, are set in Settings → Search & filters.
Step 1: Choose what customers can search for
The Search section starts with Let customers search. Below it, pick the sources:
Addresses and places: real places, like a town, a postal code or a street address.
Your own locations: typing narrows the list to locations whose name or address matches.
Products: customers search for a product and see the locations that carry it. This needs the Premium plan or above.
Limit address suggestions to certain countries keeps place suggestions to the countries you pick.
What customers see
As they type, suggestions appear in groups: places, and products when enabled. A Show all locations suggestion shows every location again. After a place is picked, the list sorts by distance and a summary says how many locations are shown of the total. Reset brings the full list back.
Step 2: Decide how much of the list customers see
The Locations list section, Which locations the list shows, has three options:
The ones on the map right now: the list follows the map as customers move it.
The ones within a distance the customer picks: adds a distance picker to the map once the customer searches a place or shares their location.
All of them, wherever the map is. Stores with very large location lists always follow the map instead.
Step 3: Product locator on product pages
Product locator has one switch, Filter the map by the product on the page. On a product page, the map opens on the locations that carry that product. This needs the Business plan or above. Products are linked to locations on the Locations page; Product locator: find a store that stocks it explains the setup.
Tag filters
The tag chips customers use to narrow the map are set in Tags & groups: How do tags and groups work on the new look?
What to do next
What a customer sees after opening a location is set in Location content: What shows in a location's details on the new look?
Stuck on any of this? Open the chat in the bottom right corner of the app and we will help you set it up.
Last verified on 2026-10-11 against progus-store-locator 33494548 (kb-ref: how-does-search-work-on-the-new-look).